What information can I get on the alarm page in EnergyCloud?

Modified on Fri, 20 Jan 2023 at 12:37 PM

Answer:

*Ferroamp's alarm function is currently being rolled out and will be rolled out to all facilities during the first half of 2023. To simplify the rollout, facilities will be selected at random. Unfortunately, we do not have the option to manually prioritize a facility, so it is not possible to contact us and ask to have the function activated earlier. Our ambition is for all customers to have access to this function as quickly as possible.


See description of the windows and the different fields bellow.



1. Alarm status showing all alarms and the last status update

        1.1 Shows type of alarm

        1.2 Status of alarms

        1.3 Latest change of status

        1.4 Link to activate a subscription to an alarm

        1.5 Link to info on which SSOs are or have been affected by the alarm

        1.6 Link to page in Knowledge database for the specific alarm


2. Alarm history

        2.1 Type of alarm that has been triggered

        2.2 ID of the SSO that triggered the alarm (System offline alarm doesn't generate an ID since it refers to the whole                                 system )

        2.3 Status of the alarm

        2.4 When the alarm was triggered

        2.5 When the alarm was reset after the problem was solved


3. Link to directory in Knowledge database about the alarm function



 

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