How does the system alarm work?

Modified on Fri, 20 Jan 2023 at 12:39 PM

Answer:

*Ferroamp's alarm function is currently being rolled out and will be rolled out to all facilities during the first half of 2023. To simplify the rollout, facilities will be selected at random. Unfortunately, we do not have the option to manually prioritize a facility, so it is not possible to contact us and ask to have the function activated earlier. Our ambition is for all customers to have access to this function as quickly as possible.


The system offline alarm continuously checks every 5 minutes if the facility publishes data to EnergyCloud and is triggered if the facility has not published data for 1 hour. If the facility goes online again, an email is sent within a few minutes that the facility has gone online again, the alarm has been reset.



 

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