Answer:
The ability to export data from "Energy Counters" has been temporarily disabled due to updates to the underlying systems. This is a temporary change, and our goal is to restore this function as soon as possible.
In the meantime, we have an alternative solution that works as follows:
1. Go to the energy view and select the desired time period.
2. Click on the icon to export data as shown in the image below.
3. Copy all the data currently presented by selecting a value and then pressing Ctrl + a.
4. Paste the data into any data management program of your choice.
We constantly want to improve the content in the Knowledge Database and would appreciate it if you give feedback on our articles. Does all the information exist, is there anything that needs to be clarified or is there any information that is missing that would help installing or using the Ferroamp system in general? You can give us feedback by choosing if the article was helpful or not in the options below.
If you need to get in contact with Ferroamp's Technical Support or if you have any questions about the system, you can do so by creating a ticket here.
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