Answer:

The EnergyHub needs to be connected to the internet in order to:

• Access the software updates that are continuously released and rolled out. These updates provide access to new features as well as improvements to existing features.
• Connectivity to the network is also necessary for our support team to be able to perform service and support of installations.

We constantly want to improve the content in the Knowledge Database and would appreciate it if you give feedback on our articles. Does all the information exist, is there anything that needs to be clarified or is there any information that is missing that would help installing or using the EnergyHub system in general? You can give us feedback by choosing if the article was helpful or not in the options below. 

If you need to get in contact with Ferroamp's Technical Support or if you have any questions about the system, you can do so by creating a ticket here.