Modified on Wed, 03 Apr 2024 at 10:38 AM

How do I connect my EnergyHub to the internet?

*NOTE: The information below is directed towards installers. Only trained electricians are allowed to install Ferroamp’s products.  

Answer:

All EnergyHubs can be connected to the internet to display data in Ferroamp's EnergyCloud portal. By default, all units have an Ethernet port, so a wired Ethernet connection with an RJ45 cable between the building's router and the EnergyHub should be used. Alternatively, depending on where your EnergyHub is installed, you can also use:

  • A WiFi extender if WiFi is available.
  • An external mobile broadband router.

In all options, an Ethernet cable is connected between the extender/modem/router and the EnergyHub to connect it to the internet.

With a mobile broadband router, it's recommended to have a monthly data allowance of at least 10GB for EnergyHub XL and at least 5GB for EnergyHub Wall.

You can find a network description for the EnergyHub system here.

If you encounter issues with your EnergyHub's internet connection, you can read more here.


We constantly want to improve the content in the Knowledge Database and would appreciate it if you give feedback on our articles. Does all the information exist, is there anything that needs to be clarified or is there any information that is missing that would help installing or using the Ferroamp system in general? You can give us feedback by choosing if the article was helpful or not in the options below. 


If you need to get in contact with Ferroamp's Technical Support or if you have any questions about the system, you can do so by creating a ticket here




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