*NOTE: The information below is directed towards installers. Only trained electricians are allowed to install Ferroamp’s products.
Answer:
Your EnergyHub system can be monitored and controlled via the EnergyCloud Portal. This requires that the system is connected to the Internet. An internet connection is also an easy way for Ferroamp to be able to provide good support and help with adaptations or troubleshooting. If you have batteries in the system, the internet connection is also required for the batteries warranty to apply.
We constantly want to improve the content in the Knowledge Database and would appreciate it if you give feedback on our articles. Does all the information exist, is there anything that needs to be clarified or is there any information that is missing that would help installing or using the Ferroamp system in general? You can give us feedback by choosing if the article was helpful or not in the options below.
If you need to get in contact with Ferroamp's Technical Support or if you have any questions about the system, you can do so by creating a ticket here.
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